f.a.q.

Find answers to your questions!


How do I pay?

PAYMENT IS SPLIT BETWEEN DEPOSIT AND REMAINING BALANCE. DEPOSIT IS DUE UPON BOOKING (E-TRANSFER, PAYPAL, CREDIT CARD) AND REMAINING BALANCE IS DUE ON OR BEFORE SESSION DAY.

How do I book?

BOOKING YOUR SESSION IS EASY! YOU CAN VIEW AVAILABILTY AND SELECT YOUR CHOSEN DATE(S) CONVENIENTLY HERE ON THE WEBSITE.

WHAT SHOULD I WEAR?

NEUTRALS! SOLIDS! LAYERS AND TEXTURES! AVOID: LOGOS, CHARACTERS, BUSY PATTERNS, PLAIDS, REDS, FLUORESCENTS. CLOTHING SHOULD BE WELL FITTED, CLEAN, WRINKLE + LINT FREE.

Can I PICK my IMAGES?

YES! IF YOU WOULD LIKE TO CHOOSE YOUR OWN IMAGES, WE CAN APPLY MY PROOF GALLERY UPGRADE TO YOUR PACKAGE ($40.00.) YOU WILL RECEIVE A LINK WITH PROOF IMAGES TO SELECT YOUR FAVORITES PRIOR TO RECEIVING YOUR GALLERY OF FINAL EDITS. PROOF GALLERY UPGRADE IS ENTIRELY OPTIONAL.

will i receive a sneak peek?

CERTAINLY! I AM ALMOST ALWAYS ABLE TO PROVIDE SNEAK PEEK IMAGES WITHIN ONE WEEK OF SESSION DATE. THIS IS NOT GUARANTEED SEPTEMBER-DECEMBER. SNEAK PEEK IMAGES ARE POSTED TO MY SOCIAL MEDIA PAGES. SHARE YOUR SNEAK PEEK IMAGE WITH FRIENDS TO EARN A FREE PRINT - CHECK MY FACEBOOK PAGE FOR FURTHER DETAILS!

Can I reschedule if needed?

OF COURSE! LIFE HAPPENS! YOU CAN MANAGE YOUR SESSION DATE RIGHT THROUGH YOUR ORIGINAL CONFIRMATION E-MAIL. THERE ARE NEVER ANY ADDITIONAL FEES TO RESCHEDULE YOUR SESSION. IF YOUR SESSION DATE HAS PASSED THEN YOU WILL NEED TO RE-BOOK A NEW SESSION (DISREGARD PAYMENT MEMOS.)

DO I NEED TO BRING ANYTHING?

FOR THE MAJORITY OF SESSIONS - JUST YOUR SMILE! FOR FULL NEWBORN SESSIONS: PLEASE BRING SOOTHER (EVEN IF BABY DOES NOT USUALLY TAKE ONE), BOTTLE (ONLY IF BABY TAKES ONE OF COURSE), DIAPERS + BAG FOR DIRTY DIAPERS, AND ANY OUTFITS/ITEMS THAT YOU WOULD LIKE INCLUDED IN THE PHOTOS (OPTIONAL.) FOR CAKE SMASH & SPLASH: PLEASE BRING TOWEL FOR AFTER BATH (BATH OPTIONAL.)

WHERE IS YOUR STUDIO LOCATED?

THE HOME STUDIO IS LOCATED IN WEST END KINGSTON, ONTARIO. YOU WILL RECEIVE A MESSAGE PRIOR TO SESSION WITH ADDRESS CONFIRMATION IF THIS IS YOUR FIRST TIME BOOKING.

WILL I RECEIVE DIGITALS OR PRINTS?

MY PACKAGES INCLUDE DIGITAL IMAGES ON A PRIVATE GALLERY LINK FOR EASY DOWNLOADING. YOU CAN ORDER YOUR PRINTS THROUGH YOUR GALLERY (OPTIONAL.) ALL PRINTS ARE DELIVERED TO YOUR DOOR VIA FED-EX OR UPS USUALLY WITHIN 2-4 BUSINESS DAYS.

why isn't my coupon code working?

Coupon codes are calculated on the final checkout page. You can check whether or not a coupon is valid by viewing advertised sale dates under pricing.

Can my session take place outdoor?

YOU BET! OUTDOOR SESSIONS TYPICALLY TAKE PLACE AT FAIRFIELD PARK FOR SPRING/SUMMER OR LEMOINE POINT FOR FALL (LOYALIST, ONTARIO AND KINGSTON, ONTARIO.) LOCATION OF CHOICE IS NOT CURRENTLY AN OPTION. IT IS IMPORANT TO NOTE THAT STUDIO SESSIONS TAKE PRIORITY FOR SCHEDULING PURPOSES. WHEN BOOKING FOR OUTDOOR, YOUR CHOSEN DATE WILL REMAIN THE SAME, BUT TIMING MAY NEED TO BE ADJUSTED.


DO YOU PROVIDE CAKES FOR CAKE SMASH SESSIONS?

YES! I PROVIDE EVERYTHING FOR CAKE SMASH SESSIONS - CAKE INCLUDED. CAKES ARE ORDERED FROM A FABULOUS LOCAL BAKER AND MADE FRESH + FREE OF NUTS/ALLERGENS.

Do you provide dresses for MATERNITY sessions?

YES! I HAVE A MATERNITY CLIENT CLOSET AVAILABLE FOR USE (OPTIONAL.) VARIETY OF STYLES AND COLOURS WITH SIZING XS-XXL.

What happens in the event of unfavorable weather?

OUTDOOR SESSIONS ARE RESCHEDULED IN THE EVENT OF RAIN/POOR WEATHER BASED ON LOCAL FORECAST.

hOW DO I APPLY SESSION CREDITS OR BOOK WITH SESSION PASS?

Book as usual right here on the website and simply note your credit(s) and/or pass in the booking memo.

How long does it take to receive the final edited photos?

I UNDERSTAND THE ANTICIPATION OF SEEING YOUR FINAL IMAGES! MY PROCESS TYPICALLY TAKES 2-4 WEEKS DEPENDING ON SESSION TYPE (IMAGE COUNT.) QUICKER TURNAROUND TIME FOR CAKE SMASH & SPLASH PROVIDED UPON REQUEST. ALL HOLIDAY GALLERIES ALWAYS SENT PRIOR TO HOLIDAY (EASTER, CHRISTMAS, ETC.)